Elegant Touch Beauty Ltd: Terms and Conditions
Please note 24 Hours’ notice is required for all cancellations, otherwise 50% of the total treatment price will be charged, if we are unable to re-sell the reserved treatment time. Cancellations should be made by calling us on 01283 337614
Punctuality and Courtesy
Arriving late may interfere with your treatment, we will always attempt to complete all appointments at their scheduled time so that the next client will not be delayed, and a full charge will be applied. All times stated include preparation of room and client and consultation.
Please be aware that client data will need to be captured therefore, a longer consultation will be needed if it is your first appointment. We require this time for you to complete a personal consultation online form, this document is 100% confidential and is used for treatment purposes only.
Prepaid Courses of Treatments
Have a validity of 12 months from date of purchase, unless otherwise stated.
Gift Vouchers are non-refundable and are valid for 12 months from the purchase date and will not be accepted after the expiry date. Elegant Touch Beauty Ltd Vouchers cannot be redeemed for cash, sold or transferred. Your gift voucher number must be quoted at the time of booking and the voucher handed to the therapist at the start of your treatment. You are not under obligation to use the full value of your vouchers during one session. Late cancellation and “failure to show” terms as laid out above also apply to gift vouchers.
We reserve the right to alter prices without prior notice.
Personal details taken from clients during consultation procedures will be kept safe and in the strictest confidence. We would, on occasion like to send you details of open evenings and special promotions. If you would rather not receive these please let us know.
Please inform your therapist of any medical condition including pregnancy prior to booking as some treatments may not be appropriate for you.
Salon hygiene is, of course, the utmost importance and to achieve optimal cleanliness.
Most Credit and Debit Cards are accepted.
Patch Testing required for clients who would like treatments that have products that require patch testing. No treatment will take place without a clear result patch test.